Your Well-Being Is Our Priority

L89 bd Responsible Gaming — Play for Fun, Not Out of Stress

Gaming should be a source of fun. At l89 bd, we believe every member's physical, mental, and financial well-being matters far more than any win.

Member Protection
Top Priority
Set Limits
In Your Control
24/7 Support
Bangla Support Available
Self-Exclusion
Immediate Effect
Our Commitment

What l89 bd Does for Responsible Gaming

We don't just provide games — we're also committed to ensuring you play safely and happily.

Setting Deposit Limits

Set your own daily, weekly, or monthly deposit limit. Limits can be increased, but reductions take effect immediately.

Time Limits & Reminders

Set how long you want to play in one sitting. Once that time is up, we'll automatically remind you.

Cooling-Off Period

Need to clear your head? Take a temporary break from 24 hours up to 6 weeks — you won't be able to log in during this period.

Self-Exclusion

If you need an extended break, you can fully deactivate your account for anywhere between 3 months and 5 years.

Reality Check

A reminder will appear at set intervals — showing how long you've played and how much you've won or lost.

Loss Limit

Set a maximum amount you're willing to lose per day or per week in advance. Once the limit is reached, play stops automatically.

Key Concepts
What does responsible gaming mean?

Responsible gaming means playing knowingly, within your means, and purely for enjoyment. It's not a restriction — it's a mindset. Online gaming should be a form of entertainment, just like watching a film or playing cricket.

Problems begin when gaming is no longer about fun — when you're playing to chase losses, neglecting daily responsibilities, or hiding it from family and friends. l89 bd is committed to preventing these situations before they arise.

We believe a happy, healthy player gets more out of our platform over the long term. That's why responsible gaming sits at the heart of our values — it's not just a formality.

Please note: Gaming is entertainment — it's not a source of income or a fix for financial problems. Set a daily budget, play within it, and stop when it's gone.
Protection Tools
l89 bd's Responsible Gaming Tools

L89 bd offers multiple technical tools to help keep you safe. They're completely free and can be activated at any time from your account settings.

1
Deposit Limit

Set a deposit limit on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately; increasing it takes 24–48 hours.

Immediate Effect
2
Loss Limit

Play automatically stops once your losses reach a set amount. The most effective way to keep your finances in check.

Automatic Protection
3
Session Time Limit

Decide in advance how long you want to play in a single session. When the time is up, you'll receive a reminder and can choose what to do next.

Time Awareness
4
Reality Check

A message will appear on screen every 15, 30, or 60 minutes to let you know how long you've been playing.

Raising Awareness
5
Cooling-Off

Temporarily suspend your account for 24 hours up to 6 weeks. You will not be able to log in during this time.

Temporary Break
6
Self-Exclusion

Deactivate your account for 3 months to 5 years, or permanently. Opening a new account during self-exclusion is strictly prohibited.

Long-Term Protection
To activate protection tools, log in to your account → Settings → Responsible Gaming, or contact our support team directly.
Limit Guidelines
How Do Limits Work?

The table below outlines the features and activation timelines for the various limit tools available at l89 bd:

Tool Name Minimum Duration Maximum Duration Time to decrease Time to increase
Deposit Limit 1 Day 30 Days Immediate 24 Hours
Loss Limit 1 Day 30 Days Immediate 48 hours
Session Limits 15 Minutes 24 Hours Immediate 24 Hours
Cooling-Off 24 Hours 6 Weeks Automatically expires
Self-Exclusion 3 months Permanent Contact Support After Expiry
Please note: Reducing limits always takes effect immediately. However, increasing a limit comes with a 24–48 hour delay — giving you time to reconsider your decision.
Warning Signs
Recognize the Signs of Problem Gaming

Problem gaming doesn't happen overnight — it develops gradually. If you notice any of the following signs in yourself or someone close to you, it's time to take action.

  • Spending beyond your budget, borrowing money to gamble
  • Chasing losses by placing more bets to win back lost money
  • Cutting back on everyday expenses (groceries, bills) to fund gaming
  • Lying to family about money matters

  • Playing longer than you planned
  • Gaming at the expense of work, studies, or time with family
  • Being unable to stop thinking about gaming
  • Repeatedly failing in attempts to stop playing

  • Feeling restless, irritable, or anxious when unable to play
  • Lying to family or friends about gaming
  • Feeling excessive anger or frustration when you lose
  • Reduced social interaction and growing isolation
  • Unable to find enjoyment without gaming

  • A family member staying up late at night and using their phone in secret
  • Sudden financial hardship complaints & debt
  • Growing tension and strain in family relationships
  • Sudden mood changes, especially after using a phone
Self-Assessment
Self-Assessment

The questions below will give you an insight into your gaming habits. Answer honestly — everything is completely confidential.

You're in Good Shape Your gaming habits appear to be under control. Stay mindful and make use of our safety tools.
It may be time to seek help Based on your answers, it looks like gaming may be causing problems. Please speak with our support team or consider using self-exclusion.
Getting Help
What should you do if you're struggling?

Acknowledging a problem takes courage. l89 bd will be with you every step of the way.

1
Stop & Think Pause and ask yourself — why am I playing right now? For enjoyment, or to escape stress?
2
Activate Cooling-Off Activate cooling-off from Account Settings for 24 hours or longer — you will be unable to log in during this time.
3
Talk to Our Support Team Reach us via live chat or email — everything you share is completely confidential.
4
Set Your Limits Activate your deposit limit, loss limit, and session time limit together — it's the most effective combination.
5
Self-Exclusion When Needed If you feel you're losing control, close your account for anywhere from 3 months to permanently.
6
Seek Professional Help Gaming addiction is a recognized mental health condition. Seeking help from a psychiatrist or counsellor is not a sign of weakness — it takes real courage.
Minor Protection
Our measures to protect children and minors

L89 bd is strictly an 18+ platform. We have put several measures in place to prevent minors from accessing the gaming platform in any way:

  • Age verification is mandatory at registration
  • Age verified through the KYC process
  • Additional identity verification in suspicious cases
  • Immediate account closure upon detection of underage use
Advice for Parents: Use Parental Control software on your child's devices. If your child has registered on l89 bd, please contact us at support@l89bd.click.
General Questions
Responsible Gaming — Frequently Asked Questions

Once a self-exclusion period ends, you can reactivate your account by contacting our support team. However, a permanent self-exclusion means your account will be closed for good.

Yes, completely free. Deposit limits, loss limits, session limits, cooling-off, and self-exclusion — all tools are available to every member at no cost.

Yes. Family members can request self-exclusion on behalf of a third party. Contact us at support@l89bd.click with the relevant account details.

Yes. Your account balance remains fully secure during any cooling-off or self-exclusion period. Withdrawals can be made once the period ends or by contacting support.
Need Help?

You're not alone. l89 bd's support team is available 24/7 in Bangla, ready to help.

Live Chat (after login)
support@l89bd.click
Average response time: 30 minutes
⚖️
Play Responsibly

Register on l89 bd and enjoy the benefits of safe gaming.

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❤️ Your Well-Being Comes First

Play on l89 bd — Safely, happily, and responsibly

We want you to enjoy gaming for the long haul. Use our tools and set your own limits.

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